Need help? Violence against Women Helpline: 116 016 · free, anonymous, 24/7 Quick exit ✕

SafeNet · Software for women’s shelters, counselling centres & municipalities

When every minute counts: shelter placement in minutes.

SafeHome connects women’s shelters, counselling centres and municipalities on SafeNet, one AI-supported platform – for fast placement, secure case handover and GDPR-compliant needs planning across Germany.

  • GDPR-compliant needs analysis
  • For municipalities, shelters & providers
  • Developed in Cottbus, Germany
SafeNetShelterMunicipalityCounsellingYouth officeProviderSafe flat

265,942

People affected by domestic violence

Recorded by police in Germany in 2024, partner and intra-family violence (BKA federal report)

1,220

Institutions

Women’s shelters and specialised counselling centres nationwide

11,000

Social welfare offices

Municipal offices for collaboration and needs analysis

116 016

Helpline

Germany’s national helpline – free, anonymous, 24/7

Why it matters

When a woman seeks protection, every hour counts

Domestic violence is an everyday reality in Germany: in 2024, police recorded 265,942 people affected – most of them women (BKA, federal situation report on domestic violence 2024). The number of unreported cases is much higher.

For professionals, this often starts a search by phone and email: where is a place free today? Which service is responsible? SafeNet makes available capacity instantly visible to authorised services – leaving more time for the people affected.

Are you affected yourself? The Violence against Women Helpline is available free of charge, anonymously and around the clock on 116 016 – in many languages. In an emergency, call 110.

Protester holding a sign saying “Silence is violence”
People at an event against domestic violence

Solutions

One platform for every service in violence protection

Every service works differently. SafeNet maps the workflows of municipalities, shelters, counselling centres and providers onto one shared platform.

Professionals in a meeting

Municipalities

Needs analysis, planning under the Violence Assistance Act and an up-to-date overview of capacity in your region.

Bus with a poster against violence towards women

Women’s shelters

Report free places in a few clicks, bundle requests and coordinate admissions faster.

Two women working together on a laptop

Counselling centres

Find suitable shelter places and hand over cases securely and directly to the receiving service.

Team working together at a table

Providers

Manage several facilities, analyse occupancy and create reports for funders.

Features

Digital networking protects women effectively

The core features for capacity placement and case handover for institutions in violence protection.

Laptop showing a digital overview

Real-time capacity placement

The system connects shelters and counselling centres so that free places can be found instantly and easily.

Team discussing how to coordinate a case

Secure case handover

Cases are handed over directly and securely between the services involved – shortening placement times.

Modern office with workstations

GDPR-compliant needs analysis

Municipalities get reliable figures for planning without sharing sensitive data about the people affected.

Process

How SafeNet works

Connect

Shelters, counselling centres and the municipality are connected on one shared platform.

Place

Free places are visible, and cases are handed over directly and securely to the receiving service.

Plan

The municipality sees demand and occupancy – up to date and GDPR-compliant.

Pricing

Transparent and predictable

Monthly plan

€299

per month* · ideal for professional counselling centres

  • Connect institutions instantly and manage free places
  • Hand over cases securely and directly between services
  • Strictly GDPR-compliant exchange of needs data
  • Plans for municipalities and providers on request

* plus statutory VAT. Excluding price changes caused by future taxes, levies or other government-imposed costs.

Two women working together on a laptop

About us

Violence protection needs connection

SafeHome is a violence-protection start-up from Cottbus, Germany. The idea comes from Saraban Tohura: professionals should be able to spend their time on people – not on searching for a free place.

With SafeNet, we bring women’s shelters, counselling centres and municipalities together on one platform. One principle always applies: the safety and confidentiality of the people affected come first – shelter addresses are never shown publicly.

Insights

Knowledge for municipalities, providers and services

Practical articles on digitalisation, data protection and coordination in violence protection.

Professionals in a meeting

Procuring Violence-Protection Software: A Guide for Municipalities

A checklist for municipalities preparing to tender software for violence-protection coordination and needs analysis — from GDPR requirements to …

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People at an event against domestic violence

How Municipalities Are Digitalizing Violence Protection: Opportunities and Open Questions

Digital tools can help close coordination gaps in violence protection. But they replace neither staff nor strategy — and digital violence itself is on …

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Modern office with workstations

GDPR-Compliant Needs Analysis for Municipalities: What Digital Transformation Means for Violence Protection

Only half of German municipalities have a coordinating office for violence protection, the BMBFSFJ needs assessment found. A well-built needs-analysis …

Read more →

Team working together at a table

Shelter Coordination Software Compared: What Municipalities and Providers Should Look For in 2026

A federal needs assessment found only 27.3% of German municipalities have an overarching strategy against gender-based violence. Software selection is …

Read more →

Team discussing how to coordinate a case

Why Manual Space-Finding Doesn’t Scale: Digital Capacity Coordination for Women’s Shelters

frauenhaus-suche.de shows people nationwide where shelter space is available right now. What happens between institutions afterward is a separate, …

Read more →

View all articles →

FAQ

Frequently asked questions about SafeNet

What is SafeNet?

SafeNet is the violence-protection software by SafeHome. It connects women’s shelters, counselling centres and municipalities so that free shelter places can be found faster and cases handed over securely.

Who is SafeNet for?

For women’s shelters, specialist and counselling services, municipalities and providers that want to coordinate shelter places, cases and needs planning together.

Are the addresses of women’s shelters shown?

No. Shelter addresses remain confidential. Authorised services only see where capacity is available.

How does SafeNet support municipalities with the Violence Assistance Act?

Germany’s Violence Assistance Act (Gewalthilfegesetz) creates a legal right to protection and counselling for women affected by violence. To plan, federal states and municipalities need reliable data on demand and capacity – exactly the overview SafeNet provides.

How does SafeNet handle data protection?

SafeNet is designed for data minimisation: the needs analysis does not require individual case data about the people affected. We are happy to discuss hosting and data processing details in a demo.

I am affected myself – where can I find help?

The Violence against Women Helpline is available free of charge, anonymously and around the clock on 116 016, also in many languages. If you are in immediate danger, please call the police on 110.

Contact

Book a demo

Tell us about your workflows – we will show you SafeNet in about 30 minutes, with no obligation.

Or email us directly: info@safehomeg.de

Affected yourself? Please do not use this form – call 116 016 (free, 24/7) or 110 in an emergency.